Devon Bus Service Improvement Plan

Devon County Council

KEY TO OUR success:

We are designing and implementing a programme of continuous ‘pulse’ surveys and data analysis to understand attitudes to bus travel and bus travel behaviours across Devon.

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KEY DRIVERS:

Stabilised and improved relationships with stakeholders.

Created award winning digital communication tools.

Facilitated project progress and reduced delays.

353,947

weekly miles travelled by bus across Devon’s 250 individual bus routes

Key services provided:

Community engagement

Software development

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Data management and analysis

Katy and Patrick (Queenswood) have been a breath of fresh air for our communities. We accept that HS2 is happening , but we must work hard together to keep communities informed and the impacts minimised as much as possible.

Katy and Patrick always work with integrity and transparency and have done an excellent job of helping to fulfil that objective in Buckinghamshire, helping to build excellent relationships and trust with our community leaders and the communities that HS2 is impacting.

Peter Martin, Deputy Cabinet Lead for HS2 at Buckinghamshire Council

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Queenswood Project Leader

Senior Consultant

Cher Snudden

Development Director & Chairman

David Eve